Financial Services
Turn Outstanding Claims into Cash
Comprehensive accounts receivable management services to reduce aging, accelerate cash flow, and maximize collections for behavioral health providers.
The Challenge
Every day a claim sits unpaid costs your practice money. Staff turnover, competing priorities, and complex payer requirements mean follow-up often falls behind. Before you know it, claims age past timely filing limits and become uncollectable.
Our Solution
VitalBridge A/R specialists work every claim systematically, prioritizing by age and dollar amount. We track down payments, resolve issues, and escalate when needed. Our proactive approach catches problems early—before they become write-offs.
Comprehensive Solution
What's Included
Systematic Follow-Up
Structured workflows ensure every claim gets attention at the right intervals.
Aging Prioritization
Focus on high-dollar and aging claims first to maximize recovery.
Payment Variance
Identify and resolve underpayments and payment discrepancies.
Patient Collections
Respectful, effective patient balance follow-up and payment plans.
Write-Off Prevention
Proactive strategies to minimize bad debt and maximize collections.
A/R Reporting
Real-time dashboards and analytics on A/R performance metrics.
Simple Process
How It Works
Analyze
We analyze your A/R by age, payer, and status to prioritize efforts.
Work
Systematic follow-up on all outstanding claims with payer escalation.
Resolve
Address denials, underpayments, and issues blocking payment.
Report
Detailed reporting on collections, trends, and improvement areas.
Why Choose Us
Key Benefits
Faster Cash Flow
Reduce days in A/R and accelerate collections.
Lower Write-Offs
Minimize bad debt through proactive follow-up.
Full Visibility
Real-time insight into your receivables status.
Staff Focus
Free your team to focus on patients, not phones.
Days Average A/R
Collection Rate
Reduction in 90+ Day A/R
Follow-Up Turnaround
Got Questions?
Frequently Asked Questions
Our clients typically see collection rates of 95% or higher. We work every claim systematically and escalate issues before they become uncollectable.
Most clients see significant A/R reduction within 60-90 days. We prioritize the oldest and highest-dollar claims first for maximum impact.
Yes, we provide respectful, compliant patient balance follow-up. We offer payment plan options and work with patients to find solutions while protecting your patient relationships.
We flag claims approaching timely filing limits and prioritize them for immediate action. Our tracking systems ensure no claim ages out unnecessarily.
We compare payments against contracted rates and fee schedules. When we identify underpayments, we pursue the balance owed with supporting documentation.
“VitalBridge reduced our 90+ day A/R by 60% in the first quarter. Their team is relentless in pursuing every dollar we're owed.”