Core Service
Stop Leaving Money on the Table
Expert billing services designed specifically for mental health and addiction treatment providers. Maximize reimbursements while you focus on patient care.
The Challenge
Behavioral health billing is uniquely complex. Between varying payer requirements, authorization demands, and the ever-changing landscape of mental health and substance abuse coverage, most facilities struggle with claim denials, delayed payments, and revenue leakage. Your clinical team shouldn't have to become billing experts.
Our Solution
VitalBridge provides end-to-end behavioral health billing services with specialists who understand the nuances of mental health and addiction treatment reimbursement. We handle everything from coding to collections, ensuring clean claims and maximum revenue capture.
Comprehensive Solution
What's Included
Specialized Coding
Expert coding with CPT, ICD-10, and DSM-5 specifically for behavioral health services.
Claims Submission
Daily claim scrubbing and submission with real-time tracking and error correction.
Payment Posting
Accurate payment posting and reconciliation with detailed variance reporting.
A/R Management
Proactive accounts receivable follow-up to minimize aging and maximize collections.
HIPAA Compliance
Enterprise-grade security and full HIPAA compliance for all patient data.
Analytics & Reporting
Real-time dashboards and detailed reports to track your revenue cycle performance.
Simple Process
How It Works
Onboarding
We analyze your current processes, payer mix, and integrate with your EHR/PM system.
Implementation
Our team takes over billing operations with minimal disruption to your workflow.
Optimization
We identify revenue opportunities, reduce denials, and streamline your revenue cycle.
Ongoing Management
Continuous monitoring, reporting, and improvement to maximize your revenue.
Why Choose Us
Key Benefits
Faster Payments
Get paid 30+ days faster with optimized claim submission.
Increased Revenue
Capture more revenue with fewer denials and better follow-up.
Save Time
Free your staff to focus on patients, not paperwork.
Clear Visibility
Real-time insights into your financial performance.
Clean Claim Rate
Average Revenue Increase
Days Faster Payment
Claim Turnaround
Got Questions?
Frequently Asked Questions
Most facilities are fully onboarded within 2-4 weeks. We handle the heavy lifting of system integration and process setup so you can continue focusing on patient care.
Yes, we integrate with all major behavioral health EHR and practice management systems. Our team has experience with Kipu, Sunwave, BestNotes, TherapyNotes, and many others.
We have a dedicated denial management team that analyzes every denial, identifies root causes, and files appeals within 48 hours. Our appeal success rate is over 65%.
You'll have access to real-time dashboards showing key metrics like clean claim rate, days in A/R, and collection percentages. We also provide weekly summaries and monthly detailed reports.
Absolutely. We maintain strict HIPAA compliance with encrypted data transmission, secure access controls, and regular security audits. Your patient data is protected with enterprise-grade security.
“VitalBridge transformed our billing operations. We went from constant claim denials and cash flow problems to a 98% clean claim rate. Their team truly understands behavioral health billing.”